Teamer Is Closing on 5 October and There's No Export Button

Pitchero, who bought Teamer in 2018, has recently told clubs that they won't be investing in the platform any further, and that it closes for good on Monday 5 October 2026. Further down the same page is the detail that there is no tool to export a team's members or events. No CSV, no download, no way to request the data directly. Whatever a club doesn't copy out manually before 5 October stops being accessible once the servers go dark.

Parts of the platform are already switched off ahead of the formal closure date, including new downloads of the mobile app, new user sign-ups, new team creation, and new payment providers being linked. Premium subscriptions are being cancelled through September so that billing doesn't run into a service that no longer exists. Clubs on Premium should check their statement in early October to confirm it wound down as expected.

Clubs still using Teamer should treat data collection as the immediate priority. The web version shows more data per member than the app, so that's the better place to work from, and each team needs to be done individually, since Teamer never linked squads together at club level.

Financial records are not affected in the same way. Teamer Payments runs on Stripe, and the Stripe account belongs to the club rather than to Teamer, so transaction history, payouts and payer records remain accessible after 5 October regardless of what happens to the rest of the platform. Two things are worth checking before the closure date: that someone at the club still has login access to dashboard.stripe.com (since these accounts are often set up by a treasurer who has since moved on) and that any money Teamer has collected but not yet paid out has actually reached the club's bank account. Pitchero's "no export tools" statement refers specifically to members and events, not to finances.

It's also worth noting what Teamer did and didn't store. Fields were limited to a name, an email, a phone number and a role — no dates of birth, no emergency contacts, no medical information, no consents. Most replacement platforms will ask for more information than Teamer did, so clubs contacting parents this week may want to request the fuller set of details in one message rather than following up again once the new system is in place.

Pitchero is offering Teamer clubs a discount to move onto Pitchero, which will suit some clubs well. Two things are worth factoring into that decision. First, the discount covers cost, not data transfer — the manual export process is the same regardless of which platform a club moves to. Second, Pitchero's directly supported sports are listed as football, rugby union, rugby league, cricket, hockey, netball and basketball, which doesn't cover the full range of clubs that used Teamer; Gaelic Athletics Association (GAA) clubs in particular made up a significant part of Teamer's user base and aren't included.

The closure of Teamer isn't unusual — platforms get discontinued, and two months' notice is more than some companies give. What matters is that a member database is closing with no export tool and a two-month window in which to manually retrieve the data, affecting volunteers who had no say in the decision. 

It's a reminder that the organisations grassroots clubs rely on — governing bodies, leagues, the platforms clubs pay into — don't always plan for what happens to a club's data or the load it puts on a club’s volunteers when a product is wound down. 

Clubs affected by the Teamer closure should prioritise copying out their member list before anything else — the rest of these action points can be handled once that's done.